Hello I originally made a payment and wanted to use it for a fee, but the payment has been made. For now, I would like to use it as a standard. I want a refund.
If I understood correctly, you made a payment. For which tier have you made the payment (standard, premium, enterprise)? At any time you can downgrade the tier that you have paid for a lower, for example, you have a standard one and you want to downgrade to free one.
Also, each tier has a free trial that you can use free of charge until the trial passes.
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