Perdi o acesso ao à minha área de trabalho

[Luiz Gustavo de Santana Martins]

Atraves do meu usuario de acesso ****@tecnologiasmc.com.br, tinha acesso a todas as permissões pois eu era o admnistrador, cancelei o plano Premium mantendo somente o Standard, porem agora a área de Trabalho MC TECH que usava compartilhando com outros usarios não esta aparecendo nem para mim e  nem para outros usuarios.
Gostaria de saber se foi um bug do sistema TRELLO e se existe alguma solução para recuperrar o acesso as esta área de trablho, pois imaginava que mesmo migrando para o Standard não iria perder acesso as areas de trabalho que ja possuia.

Aguardo um breve retorno de vocês para podermos resolver todas as questões 

Agradeço antecipadamente pelo suporte cedido

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[Personal information removed as it is against community guidelines]

[Sakshi Verma]

Hi @Luiz Gustavo de Santana Martins ,Welcome to community !

I’ve had a look into your account details, and I can see that you are currently using a Free Premium trial on the workspace named "Trello Workspace."

However, while reviewing your account history, I wasn't able to find any information regarding a workspace named "MC TECH." To help me investigate this further and get things back on track for you, could you please confirm a few details?

•  Are you using the same email address for both workspaces, or is it possible "MC TECH" was created under a different email?

• Since you mentioned downgrading to a Standard plan, do you happen to have a direct link to that workspace?If not, a link to any specific card or board that belongs to the "MC TECH" workspace would be incredibly helpful. 

Once I have those details, I’ll be able to dig deeper and provide more specific guidance. Looking forward to hearing from you! 

Thanks