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Paid workspace working fine and out of nowhere it stopped working and is asking me to pay again

maribel martinez abaroa
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June 25, 2025

I paid 540 Dollars for 9 users for a a Trello Standard Year subscription on March 3th, 2025.

 

It stopped working today June 25th, 2025. It removed me of my premium plan and now my whole team is a free member. I can't contact support because I am not premium (Ridiculous). 

 

How is it possible? They are telling me to pay again!! 540 Dollars!!! What?

 

How can I solve this?

1 answer

0 votes
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 25, 2025

We will escalate this to our support team. They will reach out to you. 

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