Not receiving emails when assigned to checklist in Trello

[Lea Dorf - Next2]

Hi, just starting using Trello for my team!

For some reason, we are currently not receiving Trello notifications BY EMAIL when assigning tasks on boards, for ex. I just tried assigning an item to a member of the team with deadline 10 mins from the time I created and no emails were received. Any help with how to solve this matter?

Thank you!

Lea

[Lea Dorf - Next2]

Just added a ticket to support, anyway if anybody had an issue like this and solved it let me know!

[Mike - Dreamsuite Consulting]

Hi @Lea Dorf - Next2 

Did you take a look at this article?

https://support.atlassian.com/trello/docs/receiving-trello-notifications/#Notification-emails-and-preferences 

Important things to note about email notifications in Trello:

1. They are set at a user level
2. They default to Periodically for new users
3. You won't be notified by email if a notification has been read (and cleared) already in Trello