My Trello account was deactivated — request reactivation

[Mahdieh Qasemi]

Hello Atlassian Support Team,

I’m trying to log in to my Trello and Jira accounts using my email [hidden], but I receive the error message “This account was deactivated.”

This account was previously active and linked to both Trello and Jira. I didn’t request any deactivation, and I’d like to have it reactivated so I can access my boards and projects again.

Please let me know if you need any additional verification or details from me to restore access.

Thank you for your help,

[Mahdieh Qasemi]

[Blair at Atlassian]

Hi there @Mahdieh Qasemi 

We've created a ticket and reached out to you with more details. Many thanks!

Atlassian Support

[Tomislav Tobijas]

Hi @Mahdieh Qasemi ,

I've requested someone from the Community Forum Support team to take a look at this. 👀

Also, I've removed the email address as the forum is a public space, so just be mindful of this when sharing private or sensitive information (more on that in Rules of engagement)

Cheers,
Tobi