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My Atlassian account has been deactivated, what should I do?

VICTOR HUGO BUENO SILVA
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November 27, 2023

Hello guys, everyone, about 1 year ago, I used an Atlassian account registered with another personal email that I used basically to manage my Trello boards.

One day I needed to use this same account to create a project in Jira Software to do a university project and as soon as I tried to create this project in Jira Software, unfortunately this account was deactivated "out of the blue", without me even knowing the reason.

Since then I created a new account with my university academic email and use Jira Software, but since then I have not used Trello since my personal boards were in that other account.

Could you help me know what to do to at least inform Atlassian of what happened?

I don't know which channel I can contact them on so I can recover my account and be able to use Trello again.

Thanks in advance!Conta atlassian bloqueada.jpg

1 answer

0 votes
Daydreamer Mike
Community Champion
November 27, 2023

Hi @VICTOR HUGO BUENO SILVA 
The Trello support team can almost certainly help you with this. 

Use https://trello.com/contact#/  and select account issues as the option

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