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Mutiple Accounts

David_Amour May 12, 2020

I have separate Trello accounts.  A personal one, one for one work place, one for another work place etc.

I am constantly receiving emails saysing something like

"Starting in April, Trello accounts can only have one linked email address, so we want to make sure we have the right one for the account you created on 1 April 2020" (Or some other date)

Does this mean I can no longer have multiple accounts?

 

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Iain Dooley
Community Champion
May 13, 2020

@David_Amour that email is prompting you to login, confirm which the primary email address is on the account, and then convert your Trello account to an Atlassian account, it will need to be done at some point for each account.

If your accounts are separate email addresses anyway, just login to each and update to an Atlassian account.

David_Amour May 14, 2020

Ok thanks

2 votes
Soumyadeep Mandal
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May 13, 2020

Hi @David_Amour ,

You can have multiple accounts but for that, you will require different email addresses.

David_Amour May 13, 2020

Ok thanks, so you know what my email addresses are, so why keep asking me what they are?

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Soumyadeep Mandal
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May 13, 2020

I don't know the email addresses but you might have linked multiple email id linked with one account that why you are receiving that kind of email.

You can also contact the Trello team https://trello.com/contact

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David_Amour May 13, 2020

Can I ignore these emails then?  Will things carry on working ok?

Soumyadeep Mandal
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May 13, 2020

I'll say that it's better to verify with the Trello team. Just contact them https://trello.com/contact and make sure to attach the screenshot of the email!

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