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Multiple Trello boards disappeared after inactivity notice

ᄂᄂᄌ
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January 2, 2026

Several of my Trello boards suddenly disappeared.

I received an email saying my account was inactive for over two years
and that my data might be deleted.
I logged back in, but multiple boards are missing and not in closed boards.

Is there any way to restore or check these boards?
I need this boards :'(

1 answer

0 votes
Rishabh S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 5, 2026

Hello! 😊

I hope you're having a great day, and welcome to the community!

I’ve checked our system logs for your Google email address and the name "ᄂᄂᄌ". Based on my findings, your account has not been deleted. It’s possible that the email you received was related to a different account.

Here’s what I recommend:

  • Please log in to the correct account associated with your Gmail address.

  • Once logged in, you should be able to access all your boards and workspaces as usual.

Please note, we do have a policy to delete unused dormant accounts: https://support.atlassian.com/trello/docs/dormant-trello-account-policy/

Thank you and have a wonderful day! 🌟

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