Missing Labels

[Caio Battistella]

Hello, good afternoon. I am having problems with my labels. Since November 11/25, I can no longer view them, only the number of labels I have. Before, I could see the other 3 or 2 that were there, and suddenly that changed. I would like to go back to the old view, as it was better for me.  This has happened on three of the company's computers, but on a colleague's computer, the labels continue to function normally.

I've already deleted the cookies, tried checking if it was the Google Chrome zoom, if Chrome was up to date, and none of that solved the problem. Could you please help me? I'll send you what the preview looked like before.

before:

after:

[Blair at Atlassian · Accepted solution]

Hi @Caio Battistella - thank you for reaching out about the labels.

It sounds like you're talking about the Calendar Power-Up, which we are working to improve at the moment. To confirm, labels should still be visible in the Calendar Power-Up!

From the view in your screenshot, could you please check if you're filtering the board? 

• Remove any filters currently enabled on the board.
• Check that the card has a due date and a label
• Check to see that you're viewing the correct day/month/year in the Calendar
• Try to remove the Power-Up and then re-enable it. 

Let us know how this goes!

Trello Support

[Caio Battistella]

Hi @Blair at Atlassian hope you're fine!

I did everything mentioned above, and the labels still don't appear. Only the first one appears, followed by +3 or +2.

I changed the view to weekly, and it's normal. The problem is monthly. When I select the monthly view, the labels don't appear completely.

Could you please help me with another solution?

[Blair at Atlassian]

Ahh, I see what you mean here! Thank you so much for laying everything out..the context you shared really helps us understand what the experience is like from your perspective.

The team is actively monitoring feedback about the updated Calendar Power-Up interface, including how labels display in the monthly view. I've shared your notes about label visibility (and consistency across views) directly with our product and engineering teams. While I don't have a timeline or specific update to share right now, input like yours is already helping guide ongoing improvements. We genuinely appreciate your patience and understanding, and I just wanna say thanks again for taking the time to call out so clearly.  

If you need any other help with Trello, please let us know!

[Caio Battistella]

Thank you so much, @Blair at Atlassian

I look forward to the resolution and thank you again for your support.