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Mac app biometric login not working

Patrick Choi
Patrick Choi
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June 23, 2025

Biometric prompt is not displayed. After several minutes it says the login request expired.

Also, given that it's a biometric unlock, asking for password seems pointless.

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Alisson Sartor
Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 25, 2025

Hello, Patrick

Welcome to the community

Can you share more details about this issue? Is this happening on Trello desktop app?

Kind Regards
Alisson
Trello Team

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