Lost my trello board to a managed account

[Jo Petroccia]

I ignored an email about my trello moving to a managed enterprise account, and now I can't log into my board as I don't have an SSO.

the board was attached to my own personal email address, so I cannot understand how a company has claimed it as a managed board.

Can I get my boards back? 

[Craig Castle-Mead · Accepted solution]

Hi Jo,

The Trello account you were logging in to was likely paid for by the company you work for, and I believe this gives the organization the ability to “claim” the account and ensure that all users logging in to that account use SSO, and if your account was not configured with an account that works with your orgs SSO, you’ll be unable to login with that account for that Trello environment. (any other Trello accounts using that address shouldn’t have been impacted).

Reach out to your company contact and ask for the recovery process. 

CCM