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Lost access to my Trello account

kailarsen
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October 3, 2025

Hi there,

 

I've been an active Trello user for years, but suddenly with this Atlassian transition, the system no longer recognizes me and my email account. I've tried all the reset approaches on the support site. Nothing works. I'm a new user to them now.

 

Please connect me to customer support.

 

Kai Larsen (kai.larsen@colorado.edu)

1 answer

0 votes
Nivedhya Vikram
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 3, 2025

Hi @kailarsen ,

Welcome to the community!

I am raising a support ticket:TRELLO-221284  to assist you further with this issue.  I am working on this and will contact you via email to resolve the issue.

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