Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Lost access to my Trello account and old email

Bruna Dias Oliveira Rocha
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 19, 2025

Hello, I lost access to the email address linked to my Trello account and I can’t log in. I need urgent help to recover the account or transfer all boards, cards and content to my new account.

Please transfer all boards, cards and content to the account: brunadiasoliverocha66@gmail.com  (please use this email to contact me).


I also need any active subscription/payment associated with the old account to be transferred to the new account (or cancelled and reissued under the new email).

Old email (brunadiasibraim@hotmail.com  [please check account records]
New email: brunadiasoliveirarocha66@gmail.com

I can provide screenshots, proof of ownership, and payment receipts if required. Please escalate this to Trello support and contact me directly at the new email to confirm next steps. Thank you.

0 answers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events