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Login issues

Jordan Scharaga
Jordan Scharaga
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November 13, 2025

One of our users is having trouble logging in.

 

She cannot reset her password without authentication and its keeps cycling her through the same steps. any advice you can provide, please let us know.

 

 

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Gaurav Kataria
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 13, 2025

What happens when she requests password reset? https://support.atlassian.com/trello/docs/recovering-your-trello-account/

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