I am trying to login from my laptop. I get to the six digit verification code and can’t find it anywhere. I don’t have a specific verification app on my phone that it would be sending it to. I use my 24 digit recovery key It doesn’t do anything but give me a new 24 digit recovery key. I am logged in on my app on my phone but can’t work effectively on my phone. How do I get to be able to log back into my laptop?
The email with the verification code is sent to your email address. Details here https://support.atlassian.com/atlassian-account/docs/login-issues-related-to-identity-verification/
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
There is nothing in my junk/spam folders. I have received emails that asking if I have used my recovery code but that is all that I have received.
how can I get in?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.