Issue with email notifications for card activities

[Olena]

I don't receive email notifications regarding card activities in my boards. I am not getting updates when someone mentions me, leaves a comment, or moves a card, even though my notification settings seem to be correct.

I have already checked my "Spam" folder and confirmed that my email frequency is set to "Instantly."

Could anybody help with this problem, please? 

Thank you for your help!

[Kristian Walker _Adaptavist_]

Hi Olena,

I have clicked the request assistance button to notify Atlassian Support of this request so they can look to answer this question for you.

Regards,

Kristian