Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Inter department tickets

drshajul September 19, 2023

I am in an institution with multiple (approx. 40) departments. We need to send tickets/cards to other departments to solve small issues.

The receiving department should solve the ticket, and mark it done.

Each department has 4-10 members, and the issues should only go to the specified department.

Is this setup possible in trello? Absolute newbie here.

1 answer

1 accepted

0 votes
Answer accepted
milynnus
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 19, 2023

@drshajul 

A simple way is to use forms and there are several power up that offers that. The rest of it will be simple using Trello automation for additional workflow requirements. I use Contalist a bit for that on my own consultancy work with Tidycal integration. There is also a service desk solution from hipporello

drshajul September 19, 2023

Thanks

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events