Information on Cards keep Disappearing

[Marcelo Borges dos Santos]

While adding information on specific cards I can see the most updated but when I click edit the information loaded on the text box is outdated! I have to copy the information of the card before I click edit to make sure I dont lose it, it's clearly a bug that the devs need to take a look at.
If someone from Atlassian team when to get in touch so we can do a few examples live I'm available to! It's very frustrating to keep losing the information that we update! 

[Nivedhya Vikram1]

Hi @Marcelo Borges dos Santos ,

Welcome to the community!

I'm sorry you're facing this issue. When you mention the text box, are you referring to the description or a custom field? I tried replicating the issue with the description but didn't encounter the same problem. Are other board members experiencing this issue as well? Additionally, is this happening with specific cards across all boards, or is it occurring on a particular board?

[Marcelo Borges dos Santos]

Hi!

I'm refereing to the comments and activity text box. I'm the only board member, i use it mainly for personal organization. 
I've notice the issue on different cards in several boards, was not able to see a trend there for now. Today it happened 1 time already. 
When it happens again I will take a couple of screen shots. 

[Marcelo Borges dos Santos]

[Marcelo Borges dos Santos]

Please see above, before I click edit it shows the last comment on 02/12 and when i click edit that comment disappears. 

[Nivedhya Vikram1]

Hi @Marcelo Borges dos Santos ,

Thanks for sharing the snapshots. I am raising a support ticket with my team to get you further assistance with this issue.