I seem to have opened a premium account on trial but don't need it. How do I revert back to free?

[Geoff Rideout]

I seem to have opened a premium account on trial but don't need it. How do I revert back to the free version?

[Aaron Pavez _ServiceRocket_]

Hi @Geoff Rideout 

If this is a new account, then the premium is the free trial for 30 days.

During that time you can use the premium and see everything it offers.

To move back to free:

https://support.atlassian.com/subscriptions-and-billing/docs/manage-your-bill-for-standard-and-premium-plans/

Moving from a paid plan to a Free plan

When you move from a Standard or a Premium plan to a Free plan, the changes happen immediately. We don’t refund any remaining days left in your billing cycle. You’ll also lose access to the features specific to the paid plan.

If you’re changing from Premium to a Free plan, it’ll also remove any sandbox instances of your app.

If you have exceeded the maximum user limit for Free plan, reduce the number of users using your app and then continue with the plan change. To remove a user from a cloud site, see Remove or suspend a user.

Regards

[Geoff Rideout]

Thanks Aaron. I can see my the premium trial has now been cancelled but how do I access my free boards from before? They seem to have vanished. I can't find out how to find them.