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I no longer have access to my trello account even though i am admin. How can I regain access?

Bec Cameron
February 4, 2026

With the move to Atlassian, all of my access on trello and loom has changed. I am admin for the trello I created, yet now everything is saying that it is private and I dont have access. I would also like to speak to a real person not a dashboard. Can someone please urgently help me with my specific issue with my personal account privately?

2 answers

0 votes
Bec Cameron
February 5, 2026

@Gaurav Kataria can you please help?

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Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 4, 2026
Bec Cameron
February 5, 2026

i dont know what email address the admin username is connected to. can you please help?

Bec Cameron
February 9, 2026

hello @Gaurav Kataria ?? my username is becbfit and i dont know the email address

Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 9, 2026

The email address associated with that account is ****@bcbfit.com.au

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