Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

I need help to recover an account. How do I get someone to help me out?

Rob Lofthouse
Contributor
March 20, 2024

Lost my Board. Trello no longer recognizes my account.

1 answer

0 votes
Sushant Verma
Community Champion
March 21, 2024

Hi @Rob Lofthouse 

Welcome to the community!

Below document will help you to understand more.

https://support.atlassian.com/trello/docs/recovering-your-trello-account/

Regards,
Sushant Verma

Rob Lofthouse
Contributor
March 21, 2024

Thank you for your reply.

 

However, it did not answer my question or solve my problem.

Rob Lofthouse
Contributor
March 22, 2024

Thank you for replying Sushant.

Here's the problem. 

While I was editing an existing Board, it disappeared.

I then attempted to log back in and continue editing. However, Trello now no longer recognizes that account. 

The link you sent does not address that.

I need someone at Trello to take a look at their data and recover my account.

Sushant Verma
Community Champion
March 23, 2024

Please reach out to https://trello.com/contact

Regards,
Sushant Verma

Rob Lofthouse
Contributor
March 31, 2024

That would be helpful if they responded with useful information. However, it's a big black hole.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events