Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

I need help. I lost my dashboard due to mismanagement at work.

Vanessa Hernandez
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 5, 2025

I had a Trello account where I managed several boards for my team, provisionally until a better solution was found. This became the official board for my office. The problem is that my workspaces were created with an email address provided by the company, and they've stopped paying for the service. Therefore, that email address is no longer supported or receiving emails. Now, when I try to log in, it tells me to send a "code that will be sent to my email," but it never arrives, so the service has been suspended.

I need help transferring my workspaces to my personal email so I can regain control without losing the boards and tasks within them. I have all the passwords if needed, but I need assistance. Who can I contact for help with this?

1 answer

0 votes
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 5, 2025

https://support.atlassian.com/trello/docs/recovering-your-trello-account/

If you have permanently lost access to your account, then you will have to create a new account, and then you ask one of your coworkers who has access to those office boards to share them with your new account.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events