I lost all of my data

[Aleksandra Narolska]

Hello

I've been using your app for all my daily notes, but I was suddenly logged out. Now, none of my email addresses work; it says no account exists and only offers a registration option. I recently deleted one of my email accounts—could you please help me verify which email was linked to my data?

I just really need to recover my notes.

[Blair at Atlassian]

@Aleksandra Narolska - Sorry to hear about that! It sounds like the account was using a different email address, or potentially a private relay email or a hidden email.

We recommend checking if you’re still logged in on any other devices—if so, you can usually find the email linked to your account there.

If that doesn’t help, you can share the board URL here and we can try to provide an obfuscated hint about the email address associated with the account, so you know which one to use to log in. If you were collaborating on the board with others, you could also ask them for your username. Share that with us, and we can give you a hint about the email linked to your account.

Hope this helps you get back in!

Trello Support