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I have logged in but I can't see my boards!

Christina Maria Vardali June 18, 2025

I am logging in my account via Atlassian but I can't see my boards. I checked that other users had the same problem in the past. Unfortunately I don't have the URL of the old account / boards. 

Please help me! Urgent! 

 

Thank you in advance 

Christina 

1 answer

0 votes
Mat
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 18, 2025

Hi Christina, 

I checked your account and I can see that this account is new and that you have created it today. As a new account, I can also confirm that you do not belong to any boards. Are you sure you're logging in the correct email address?

You might also check if you’re still logged in to another account on one of your devices (for example, on your mobile phone) so that you can share access to your boards with your new email address.

I hope this helps, but let us know if you have any questions!
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