Community
Q&A
Trello
Questions
I have an automation that triggers twice per month that I can't find to edit

I have an automation that triggers twice per month that I can't find to edit

I've had my Trello board for several years, and have added/changed it over time. I have an old automation that runs twice per month to remind me to submit my timesheet. This is no longer relevant, but I can't find it anywhere to edit it. It's not in my Repeats, nor any of my Automations.

1 answer

0 votes

Hello @Christine Lawton

The reminder might live outside the Repeats section. Check the Activity log (Board menu > Automation > Activity) to see what triggered it and whether it originates from the Rules, Calendar, or Due Date tabs.

It could also be a legacy Butler command or linked to a hidden source card (check a recent reminder card's history for clues).

Best,

Arkadiusz 🤠☀️

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Thanks for your reply! I'm just now getting back to this. I found the card in the Activity log, and it was created from a Scheduled Automation. However, when I click the link in that log entry (which takes me to Scheduled Automations), or go directly to Scheduled Automations, there aren't any. I even created a new one just to see if any others would show up in the list, but they don't.

I'm sure Butler was still in use at the time I created this automation. How can I find / delete it now?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

You are likely dealing with a legacy migration glitch, a rule owned by a former member, or a UI bug. Before contacting support, try opening Trello in incognito, checking all other automation tabs, or asking other board members if they can see it.

If it remains hidden, it's a backend issue. Reach out to Trello Support with your board URL and screenshots of the empty page so they can clear it from their end.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

It looks like I can't contact Support directly - do you have any tips on how I can submit this to Support?

I really appreciate your help getting this sorted.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Atlassian Support: Pricing, Billing, & Licensing | Atlassian

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Reply

Suggest an answer

Log in or Sign up to answer

Was this helpful?

Thanks!

DEPLOYMENT TYPE

CLOUD

PRODUCT PLAN

FREE

TAGS