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I don't receive any notification in email or desktop

Huyen Nguyen
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May 19, 2020

I've set up instant email notification and follow my card and task. But when someone removes/changes my task I don't receive any notification. Even I allow desktop notification on chrome, it's still not working.  I look at the notification icon has no notice

1 answer

0 votes
Iain Dooley
Community Champion
May 19, 2020

@Huyen_Nguyen if you are watching a card, list or board you will see notifications when others take action, but not when you take action.

You will only see email notifications after about 5 minutes so long as you haven't read the notification anywhere else (web/app), even with notifications set to instant.

What I'd suggest is to get someone else to login and make a change to a card you are watching while you look on the web application. You should see a red "bell" icon appear on the changed card.

PASTORA MENDOZA RISCO
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 20, 2020

Me ocurre lo mismo y no recibo notificaciones cuando alguien hace un cambio en tablero compartido

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