I cant log into legacy Trello, asking two factor

[Marc Agostinucci]

Im back on trello after some time. Im trying to connect with google account but im in endless 2FA loop and getting nowhere. Can someone fix this.

[Sakshi Verma]

Hi @Marc Agostinucci ,

I understand that you're having trouble logging into Trello because it's asking for a legacy Trello 2FA code and Here's what you can expect next:

1) I've started the process to remove 2FA from your account. You should soon receive an email notifying you that the recovery process has begun.

2)After a 24-hour (security delay), you'll receive a second email with a link to recover your account.

3)The recovery link in the second email will expire in 12 hours. Please click the link and enter your password to disable two-step verification.

In order to disable the 2FA  you should remember your old Trello account password.

If you have any questions or need further assistance, feel free to reach out.

Thank you 

[Marc Agostinucci]

I haven't used trello in over 5 years, I dont have my old PW. Its asking this....this "Note: Please enter your old Trello account password, instead of your current Atlassian account password." cant you just get me a link to create a new account ? I want to create this today. 

[Marc Agostinucci]

@Sakshi Verma nothing works. I dont have my old password so I cant disable the 2FA and therese no RESET PW link. Im giving it one more day of hope that someone can figure this out before i discover monday or other...this is ridiculous.

[Sakshi Verma]

Hi Marc,

Unfortunately, the only way to proceed with the recovery process is by using your old Trello account password. If you can't remember it, we don’t have any other means to regain access to the Trello portion of your account.
It has been a few years since you were last active in Trello, and during that time, significant changes have occurred, including the migration of Trello accounts into Atlassian accounts. Part of this migration involved removing legacy 2FA.

If you haven’t already, please check your browser’s built-in password manager to see if your old Trello password might still be saved there.
I also noticed you mentioned wanting to create a new account. If you’d like to do so with a different email, you can use this link: https://id.atlassian.com/signup?prompt=login&application=trello&continue=https%3A%2F%2Ftrello.com%2Fauth%2Fatlassian%2Fcallback

Thank you for your understanding, and please let me know if there’s anything else I can do to help.

Kind regards,
Sakshi

[Tansu Akdeniz]

Hi @Marc Agostinucci 

Welcome to the Atlassian community!

It seems you face the problem mentioned here: Legacy Trello-only two factor authentication

Since you have a free version and can't create a ticket via this page, I notified the Atlassian team here and they will reach out to you.