I cannot read the reply on the message box

[Dhale Bering]

I am having trouble with Trello. The message or the reply I send to my employer. She cannot them, all she can  see in the little red box that there are FIVE messages but she can’t see any of my messages that I send to her. The only thing she can see is screen shots I send to her but not he whole message.

May I know what is happening? and how can I fix it.

Thank you

[Sakshi Verma]

Hi @Dhale Bering  ,Welcome to the community! 

I understand that the messages you send to your employer cannot be read, viewed, or replied to by them.

Could you please clarify how you are sending these messages?

• Are you adding a comment on a Trello card and mentioning the user, allowing your employer to respond directly to your comment on the card?

Your clarification will help me assist you better. Looking forward to your reply.

Thank you !