I can't see the custom fields power up

[Richard Cook]

I don't see the native Custom Fields Power Up in Trello - only the 3rd party versions. Can you suggest why please?

[Oleksandr]

Hi Richard.

The native Custom Fields feature is no longer a Power-Up; it is now a core Trello feature.

However, it is only available for Workspaces on paid plans (Standard, Premium, or Enterprise). Because your Workspace is on the free plan, the native Custom Fields are not accessible to you. This is why you only see third-party alternatives in the directory.

You can find the official documentation and requirements here:
https://support.atlassian.com/trello/docs/using-custom-fields/

What happens to Custom Fields on the Free plan

Custom Fields aren’t available in Free Workspaces, but their values are not deleted if a Workspace is downgraded to the Free plan.

They will become temporarily unavailable but will come back as soon as the Workspace is upgraded to a paid plan.