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I can’t login in my apps on iOS 26 and iPadOS 26

danielconstantisanchez
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November 4, 2025

Hi! From one or two weeks ago I can’t login in any of my apps in my iPhone witho iOS 26 or my iPad wih iPadOS 26. I have an error message that my credentials are incorrect (no, they are correct). But in my computer (windows, linux or Mac) it works correctly.

 

Anyone have the same problem? Is a bug on the latest OS on mobile devices from Apple?

Thanks in advance,

Daniel

1 answer

0 votes
Rishabh S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 6, 2025

Hi Daniel 😊,

I hope you're doing well! I'm Rishabh from the Trello support team—welcome to the community!

Since you're able to log in on your Mac/laptop, it confirms that your password is correct. The issue on your mobile device might be related to the keyboard layout, app installation, or another device-specific factor.

Could you please try the following steps and let us know if any of these help?

  • Update or reinstall the Trello app on your mobile device to ensure you're using the latest version.

  • Type your password in a notepad app first, then copy and paste it into the Trello login screen. This helps confirm the password is entered correctly.

  • Double-check your email address as you type it in, to make sure there are no typos.

Please let us know how it goes or if you need any further assistance—we're here to help!

Thanks.

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