I can't access my account

[Ayham Kanjo]

I can't access my account in the same mail from pC this is my mail [redacted]

It show me you receive code but I can't receive the code in my email please help me to solve this 

[Gaurav Kataria]

Check your spam folder https://support.atlassian.com/atlassian-account/docs/email-address-verification-issues/

[Janis Nieves]

Trello automatically logged me out of my account randomly yesterday. Then, when attempting to sign back in, it wanted me to verify my account by sending a code to my email. That code never came through. I pressed the link to resend the code several times throughout the day, but I never received that email. 

To make matters worse, the only way to get in touch with support on Trello or Atlassian is to log in. But if the problem you're having is log-in issues, what good is that? 

I think it was a bug as the verification emails finally came through after 11pm last night, but I missed a whole day of work because I couldn't get into my account and couldn't contact support without logging in. 

This is not user-friendly at all. What kind of system makes you log in to get support? What do the people do who can't get into their accounts because of a LOG IN ISSUE? Requiring them to log in does not help lol, a huge oversight on their end. 

My boss had the same issue, so I could not look to her or our IT team for help. They really should have a way to contact support without having to log in for those people whose issue is - LOGGING IN!! Not very tech-smart for a tech company. Useless.

I see many other questions on here with the same issues.

Someone at Trello/Atlassian should really think this through and fix this.