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I can’t access my Trello account on my computer because the code isn’t arriving on my phone.

nilüfer aliyeva
nilüfer aliyeva
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December 3, 2025

Hello, I can’t open my Trello account on my computer. My account address is nilufer.aliyeva@yenibirileri.com. It works on my phone, but when I try to use it on my laptop, I need to enter a code that is sent to my phone. However, I’m not receiving any messages. I tried several times, but unfortunately no code is coming through. I need your support regarding this issue. How can you help me?

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Nivedhya Vikram1
Nivedhya Vikram1
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 5, 2025

Hi @nilüfer aliyeva ,

Welcome to the community!

Could you please try the troubleshooting outlined here.

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