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I can't access Trello on my iPhone.

Alejandro Naya Varela
January 26, 2026

I've been using the Trello app on my smartphone for years. Now I'm not logged in and can't access it from my iPhone. It says my account doesn't exist! However, I can log in from my PC. Help, please!

1 answer

0 votes
Rilwan Ahmed
Community Champion
January 26, 2026

Hi @Alejandro Naya Varela 

I would suggest you to

  • uninstall the app from your mobile
  • Clear the cache from settings
  • restart the mobile
  • Install the latest version of the app from the store.
  • Try login again

You can also refer to trouble shooting guides for Android and iOS in the links below

https://support.atlassian.com/trello/docs/troubleshooting-for-the-android-app/

https://support.atlassian.com/trello/docs/troubleshooting-for-the-ios-app/

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