Hi @Angels4Paws Animal Rescue
Welcome to the Atlassian Community!
It’s completely understandable to be unsure how everything connects — I’m happy to clarify.
The Atlassian Community is a space where users of Atlassian products (like Trello, Jira, Confluence, etc.) can:
Ask questions
Share best practices
Learn from other users and Atlassians
Discuss product updates
Community members (like us) don’t manage billing or approvals directly, but we can guide you in the right direction 😊
💙 Trello & Non-Profit Discounts
Yes — Atlassian does offer discounts for eligible non-profit organizations.
For Trello, eligible non-profits can typically receive:
75% discount on Trello Premium and Enterprise plans
To qualify, your organization usually needs to:
Be a registered charitable non-profit
Be verified through Atlassian’s non-profit validation process
You can apply through Atlassian’s official Nonprofit Discount Program here: 👉 https://www.atlassian.com/software/views/community-license-request� (or search “Atlassian nonprofit discount” on the Atlassian website)
If you've already applied, approvals may take several business days depending on verification requirements.
The Community itself does not grant upgrades directly — approvals and discounts are handled by Atlassian’s sales/licensing team.
If you don’t hear back after a reasonable time, you can:
Check your spam folder
Submit a support request via Trello support
Reply to your confirmation email (if received)
Hope you find it helpful.
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