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How to delete Atlassian account

Jennifer Stapleton
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March 25, 2026

When I click on "delete account" I get the following message:

Your account can't be deleted because:

  • User is last billing admin of a transaction account that has one or more active entitlements.

How can I delete my Atlassian account? 

 

1 answer

0 votes
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 26, 2026

You will need to first cancel the subscription before deleting the account https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/

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