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How do I use Email-to-Board?

Margaret McCormick
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February 24, 2026

Hi, 

I am wondering if it's possible to have an email that is sent to my Outlook be captured onto a Trello Board. I tried to use Email-to-Board, and I copy and pasted the email and sent out a test email to that email, but nothing showed up inside the board. Is there something I am doing wrong? Do I note have the board set up correctly? 

 

THanks

Margaret 

1 answer

0 votes
matthew barrett
Contributor
February 24, 2026

Make sure your email is sent from the same email as your Jira account. If you send an email from a different account, Jira/Atlassian wont know whose board to create the item on -- the email is a generic box.

inbox@app.trello.com

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