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How do I stop receiving messages to authorize trello in slack?

MacKenzie Gross October 10, 2024

Someone on my team linked Trello to Slack. I do NOT want this link. I use Slack and I use Trello, I never want mine to be linked though. 

Any time I sent someone a link to a Trello card, it says "Hey, you need to authorize trello so that I can help you". I don't want help, I just want to send the link.

So, on a daily basis, I am deleting at least 10 silent messages about Trello wanting to be authorized.

How can I stop this from happening without just completely removing Trello from my team?

1 answer

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Answer accepted
Rasmus Wulff Jensen
Community Champion
October 10, 2024

It sound like a Slack PowerUp is the thing that prompts you (I assume the Prompt are directly on the Trello Board)... If not please provide details where you see the message and a screenshot of it.

If it is a PowerUp it need to disable in the PowerUp menu (find the powerup, click settings and then disable):

IMG_1389.jpeg

Please note that this will remove the powerup for all users, so perhaps best to first to reach out in the organization and ask why other think the link between the two is needed

 

MacKenzie Gross October 10, 2024

Hey! Thanks for answering :) It's actually on Slack, not on Trello.

Snip20241011_7.png

MacKenzie Gross October 10, 2024

That's a screenshot from the chat that I have "with Trello" because I erase all of the messages that are actually sent to the channels I have with other people. I do this because I would be so overloaded with these messages that I would never be able to find the real content that I need.

Rasmus Wulff Jensen
Community Champion
October 10, 2024

Then it is a Slack App that is installed and not a Trello PowerUp... It need to be removed by someone with Administrator Access to slack. Here is a link to the Slack Documentation on how that is done: https://slack.com/intl/en-gb/help/articles/360003125231-Remove-apps-and-customised-integrations-from-your-workspace

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