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How do I select which folder to download to?

Shawn Spencer
I'm New Here
I'm New Here
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September 6, 2022

If I am downloading an image from a card, I used to be able to determine where it was downloaded to.  Now it is automatically downloading to my downloads folder, which I don't want.  I want to be able to determine where the file will be saved.  I use the desktop app, but I've also tried in the browser.  Anyone know how to make this happen?

 

Shawn

1 answer

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Eugenio Onofre
Community Champion
September 6, 2022

Hello @Shawn Spencer
Welcome to the Atlassian Community!

This configuration does not depend on Trello itself.
It is a local configuration in your Web Browser.

In case you user Chrome, for example, please visit the "Change download locations" section of below link:
https://support.google.com/chrome/answer/95759?hl=en&co=GENIE.Platform%3DDesktop

Another option would be to right click on the file and select "save as" option, which will allow you to select the desired location.

Regards,
Eugenio

Shawn Spencer
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 6, 2022

Both my Chrome and my Edge browsers are set and have always been set to ask me where I want to download to.  When I click on an image in Trello there is no "save as" option anymore.  I did not have this problem until recently.  I was able to select where to download from Trello.  I'm wondering if something on their end has changed?

 

Shawn

Eugenio Onofre
Community Champion
September 6, 2022

Hi @Shawn Spencer

I looked into the past release notes and could find no reference for any change on that perspective.

Regards,
Eugenio

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