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How do I reach Trello for a credit?

darren
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November 26, 2025

I have been overcharged for 4 Trello users instead of 2

How do I request a credit?

1 answer

0 votes
Mike - Dreamsuite Consulting
Community Champion
November 26, 2025

They make it very difficult to navigate their support portal. Cynical in my view or a an ironic demonstration of how not to do things by a company who provides a service management platform.

Anyways, I know the pain it takes to try to get through them but when you do, the support team is really great.

I have escalated this question to Atlassian support.  Expect a response in 2-3 working days

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