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How do I log in on mobile?

Leigh Neil
I'm New Here
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 3, 2025

Where is your customer support? I logged in with Google, but I can't log in on mobile. I don't want public support. I want a customer service rep or AI would do. But why would I want to discuss my password issues with strangers...

 

3 answers

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Masroor
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October 3, 2025

Hi Leigh for login and account issues the best option is to reach out directly to customer support rather than using the public forum. You can contact the support team through the official Help Center or in-app support options they ll be able to assist you privately and securely with your Google login issue.

Leigh Neil
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October 3, 2025

Thanks, but since I am an individual user, i can't log in to support because I don't have a dedicated web address. 

Leigh Neil
I'm New Here
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 3, 2025

I appreciate the advice, but I can only access AI support, and we tried...

0 votes
Leigh Neil
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 3, 2025

I just want to log in on mobile. Cannot understand why it is so difficult, and why Atlassian doesn't allow access to support. 

 

0 votes
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 3, 2025

Paid users can contact support by following this link https://trello.com/en-US/contact#/

Leigh Neil
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 3, 2025

Why should I have to pay for a problem with your site? I am a simple, individual user, and I can't log in on mobile. 

Leigh Neil
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 3, 2025

Sucks to have to pay just to log in. Why would I pay if the free version doesn't work? 

Leigh Neil
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 3, 2025

Thanks for the address, but since I don't have an organization, I can't use support.

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