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How do I get the Trello app onto my new iPad that is the same app that is one my older iPad

Barbara Cooke
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October 23, 2025

I was able to get the Trello app on the new iPad, but can’t get the current information to transfer over.  The Trello app is the only thing that did not transfer from the old iPad to the new iPad.  If you can’t answer my question, who do you suggest I contact.

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Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 23, 2025

It could be that you used "login with email" on your old device and "login with Apple" on your new device. "Login with Apple" creates a new account under a masked email address. See  https://support.atlassian.com/atlassian-account/docs/account-issues-related-to-a-private-apple-email-address/

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