How do I find out who my account admin is?

[troy.sivak]

Suddenly, many of us now get a message that our account is managed by our account admin.  How do we find out who this is?

We have members that were deactivated, and cannot reactivate them.  Very frustrating.  Zero tech support.

[Brittany Joiner · Accepted solution]

@troy.sivak you'll need to create a support ticket for this as we're just community members so can't help with those issues. https://trello.com/contact

If you're on a free plan and unable to use that link, let me know and I can click a button to get someone from support to come look at this.

[Brittany Joiner]

@troy.sivak let me know if you need me to escalate this 

[troy.sivak]

Thank you @Brittany Joiner.  I've been working through our IT to get people reactivated.  (I still don't know who our site admin is.  This is some well guarded secret.)

[Brittany Joiner]

Hahahah must be someone famous!

[Brittany Joiner]

@troy.sivak can you accept this answer if you're squared away on this? Just so if people come to the community with a similar question they can see its solved here (an internal IT issue)