How do I ensure the Trello workspace does not auto-renew when we've lost access to the admin account

[Kathy Irwin]

Earlier this year we lost access to our admin login when an employee left. There is one person listed as admin, but we don't believe that there is an email address associated with the account.

There are no other admins on either of the two boards we were using.

All I want to do at this stage is ensure that the account does not auto-renew. Any ideas of how to go about this?

[Theodoro Reato]

Hi Kathy, 

If you send me the board link, I can remove the auto-renewal for you. :)

If you have the billing information, I could check if you can take over the Workspace. You need to be a Workspace member, but we can check that if you're interested. 

I'm looking forward to your reply! Please do not share any sensitive information here.