Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How do I cancel a subscription when I don’t have access to my prior work email?

Lim, Emmi
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 10, 2025

I haven’t worked at my former company for several months. How do I cancel a subscription that is still linked to my credit card?

1 answer

0 votes
Staffan Redelius
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
December 11, 2025

Hi @Lim, Emmi and welcome

Does your former employee have any interest in the information in your Trello board? In that case you should contact them and have them take over the board and change the billing information.

If the board does not contain any valid information and you can't access the board to remove your billing information I would suggest that you contact Atlassian support and ask them to remove the billing information.

https://support.atlassian.com/contact/#/

Best regards,
/Staffan

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events