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How do I access my Trello account when I no longer have access to my email address?

trishamadrid1
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January 9, 2026

I am a longstanding Trello user with dozens of boards that I can no longer access because it was tied to a former work address. I am DESPARATE to get to my workspace.

Please, please, please help!!!

I created a dummy account to contact your Help Center.

Many thanks.

 

1 answer

0 votes
Carlos Garcia Navarro
Community Champion
January 10, 2026

Hi @trishamadrid1 ,

Welcome to the Community! I'm sorry to hear this! Unfortunately, according to this doc, it's not possible to change the email if don't have access to the one that's currently associated to the Trello account.  Would it be possible to contact your former employer, like described here?

From the doc:

"You may no longer have access to the email address associated with your account. This happens sometimes when you change jobs and aren't using your work email anymore. This can also happen if you delete your email account.

For security reasons, we are not able to change the email address on your account (see below). Your best bet is to contact your former employer directly and ask if they can help you reclaim your Trello account by temporarily re-opening your old email account."

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