How can you stop a staff members emails from going directly to clients' spam folders?

[Susan Ruff]

How can you stop all of a staff member's emails from going directly to our clients' spam folders or not at all?

[Renato Fagaraz]

Hi!

Trello doesn’t actually send emails to your clients or have features to email directly through the platform. If you're using a third-party integration or email tool alongside Trello, the issue might be with that service or your email provider.

Let us know if there’s anything specific related to Trello we can assist with!