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How can I update my payment method?

David Robinson
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March 25, 2026

This should be easy to do. But it's not. The link that the support bot provides doesn't load correctly. Instead, I get a page for naming my organization.

Very frustrating.

1 answer

1 vote
taylor
March 25, 2026

That redirect usually happens when the organization context isn't set. Try this direct path: go to your Trello workspace settings (click workspace name → Settings → Billing), then scroll to Payment Methods. If that still redirects to naming, you might be hitting it from a personal account instead of the workspace admin account—check which account you're logged in as.

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