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How can I reopen my account?

Jung eun Lee
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 9, 2026

I noticed that my account has been automatically closed and the sign says only board admins are able to reopen it. I'm the only admin.

What should I do?

 

1 answer

1 vote
Carlos Garcia Navarro
Community Champion
May 10, 2026

Hi @Jung eun Lee ,

Is the account closed of the board(s) closed? If the board is closed you should be able to reopen it from Boards-> View Closed boards

Screenshot 2026-05-10 at 2.43.20 AM.png

If the account is closed and you're the only admin, you may need to contact Atlassian Support here: 

https://support.atlassian.com/contact/

Sakshi Verma
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 10, 2026

Hi @Jung eun Lee 

I am raising a support  ticket to assist you further with this issue. You will receive an email from our end with more details and next steps.

 

Thank you for your patience !

Like Carlos Garcia Navarro likes this
Carlos Garcia Navarro
Community Champion
May 10, 2026

Thank you, @Jung eun Lee !

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