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How can I make the system, not a specific user, run automation rules?

Scott Stilson
Contributor
June 3, 2025

As I understand it, automation rules in Trello are tied to users. That means every time actions are executed by an automation rule I wrote, the folks who receive notifications about those actions see my name as the one who did the actions. But it's not really me who did those actions; it was Trello automation. 

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Luciana Munhoz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 9, 2025

Hi Scott!

Yep, you are correct! The automations (rules, scheduled, and due date types) are linked to the user who created them, even if other members trigger them. And I'm afraid there isn't a way to change that.

An alternative is to use board/card buttons, depending on what you are trying to do. Different from automation rules, when it's a board/card button, even though you are the button creator, the log will be under the user who pressed/triggered the button.

Hope this clarifies your question.

Scott Stilson
Contributor
June 26, 2025

Thanks, but truth be told, I didn't really intend this to be a how-to question; instead, I meant it as a product suggestion. What’s the best path for turning this into a product suggestion that you folks will actually consider doing?

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