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How can I log into an older account with the same email address?

Clay Harrison
November 19, 2025

I was logged out of my account and accidentally created a new account with the same email and now I can't get access back into all of the boards I previously had.  How can i log back into my old account?

1 answer

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Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 19, 2025

It is not possible to have two accounts linked to the same email. It may be you used login-with-Apple which creates a new account under a masked email address. Anyway, you can recover your account by following the process here https://support.atlassian.com/trello/docs/recovering-your-trello-account/

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